Home

Refund policy

DUE TO THE NATURE OF METAPHYSICAL PRODUCTS - WE DO NOT NORMALLY ACCEPT RETURNS

We do not accept cancellations but please message us if you have any concerns about an order.

 

We will not accept refunds or returns due to buyers remorse.

However - if you feel you need to return an item:

  1. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
  2. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
  3. To start a return, you can contact us at info@goeticimpressions.com. Please include the reason for your return. Items sent back to us without first requesting a return will not be accepted.
  4. You may not receive a full refund if the item is returned to us in a used condition.


You can always contact us for any return question at info@goeticimpressions.com.

Goetic Impressions (Return)
(#Order Number)
#316
1052 E Philadelphia Ave
Gilbertsville, PA 19525

Please Message us before sending anything to the above address.

 

International Shipping

We default to using USPS for shipping our packages as it is a more affordable way with low costs. However, it is much more unreliable then other services for international delivery. We will make every effort to make sure your package arrives but we will be unable to issue refunds for lost or damaged packages using this service (First Class Package International).

We encourage you to opt for UPS to ensure delivery.

You will need to pay for a redelivery fee if your package is returned to us.


It is YOUR responsibility to ensure all of your information is accurate and understand your countries delivery system, duties and import taxes. WE ARE NOT RESPONSIBLE FOR ANY DUTIES OR IMPORT TAXES.

If your package gets returned to us, for delivery refusals or inaccurate information we will NOT refund any shipping charges.

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please provide photos of any damaged package or item.


Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for digital items such as tarot readings, services (such as Consecrations) and downloadable items. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges

We do not accept changes or exchanges after the order has been shipped. If you would like to exchange an item please contact us before the order has been shipped and processed.


Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded via your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund. We reserve the right to refuse refunds depending on the condition the item was received in and any other manner that was conducted during the process.